🆘 Women's Helpline: 181 (Mithra)  |  Police Emergency: 112  |  One Stop Centre (Sakhi): 181

Reporting Guidance

Step-by-step: how to report a crime and what to expect.

1

Ensure Your Safety First

If you are in immediate danger, call 112 (Police Emergency) or 181 (Mithra Helpline). Leave the location if it is safe to do so. Seek help from a trusted person, NGO, or Sakhi One Stop Centre.

2

Go to the Nearest Police Station

You can go to any police station — you have the right to a Zero FIR. Ask to speak to the SHO (Station House Officer) or a female officer if you prefer. You do not need a lawyer to file an FIR.

3

File the FIR

Give a written or oral statement. The officer will write it and read it back to you — you must sign only when you agree it is accurate. Demand a free copy of the FIR — this is your legal right. Note the FIR number.

4

Medical Examination (if applicable)

For sexual assault cases, a medical examination should be conducted at a government hospital. This preserves evidence. You have the right to have a female doctor and a support person present.

5

Seek Legal Aid

Contact KELSA (15100) for free legal representation. Legal aid is your right, not charity. A lawyer can help you navigate courts, understand charges, and protect your rights throughout the process.

If Police Refuse to Register Your FIR

  • Approach the Superintendent of Police (SP) or Deputy SP in writing
  • Send a written complaint by post to the Magistrate — court can direct police to register
  • File a complaint with the Kerala Police Complaints Authority
  • Contact KELSA (15100) or the State Women's Commission for support